Privacy Notice

Privacy Notice

This privacy notice covers interactions you may have with ABCUL who provides and sets out how we will collect, process and hold your data.

Who we are

ABCUL is a credit union trade body dedicated to development and operation of strong credit unions and promoting awareness of them among the general public. ABCUL serves the entire credit union sector and its members and potential members and is governed by a board of volunteer directors chaired by Karen Bennett.

We generally do not deal with members of the public, therefore any information gathering through this public website is very limited (further information below). 

We are registered under the Community and Benefit Societies Act number 23136R

How does the organisation protect data?

We are committed to keeping your data safe and protecting our users’ privacy. ABCUL has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by its employees in the performance of their duties. 

Where ABCUL engages third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.

ABCUL requires any information marked as mandatory to either meet legal obligations or to enable us to provide permitted services to you. Where you are not able to provide us with this information, we may not be able to provide access to certain services or updates. Where we request further information about you not required for these reasons, we will ask you for your consent.

Information we collect about you

ABCUL collects and processes a range of information. This could include:

  • your name, address and contact details, including email address and telephone number if you contact us
  • in general, information you give us when you fill in forms, (such as for publications, or to attend events) and email newsletters.
  • information to manage feedback and complaints.
  • Anonymous data produced by you by browsing this website

How we use your information

We may use your information in our legitimate interests to support our work, or where we contact you by electronic means, with your consent, to:

  • send you news and information about the credit union sector 

How your data is shared

Our principle supplier for the ABCUL website is Higher Logic. Higher Logic is based in the United States and is a participant of the EU-US privacy shield which safeguards data rights provided under GDPR.  For more information about how they process your data under our instruction their privacy notice is available on their website here:

Your information may be shared internally, including with members finance team (for processing expenses), IT staff if access to the data is necessary for performance of their roles.

ABCUL will not share your data with third parties without your consent.

For how long do we keep data?

  • We will hold your contact details and preferences for as long as you consent to receiving newsletters
  • We will not hold data for longer than it is necessary for the purposes it was obtained.

Your Data Protection Rights

Your rights under data protection regulations are:

  1. The right to access
  2. The right of rectification 
  3. The right to erasure 
  4. The right to restrict processing 
  5. The right to data portability 
  6. The right to object to data processing
  7. Rights related to automating decision-making and profiling
  8. Right to withdraw consent
  9. The right to complain to the Information Commissioner's Office

To request to exercise any of these rights please email 

External Links

You may encounter links to external websites when using our website, this notice does not cover these websites and we encourage you to view each website’s privacy notice before submitting any information.

Changes to this Privacy Notice

We can update this Privacy Notice at any time and ideally you should check it regularly for updates. We will not alert you for every small change, but if there are any important changes to the notice or how we use your information we will let you know and where appropriate ask for your consent.

If you have any questions, comments or requests about this Privacy notice you can contact us either by writing to:

Holyoake House
Hanover Street
M60 0AS

Or by emailing